Update: As of today (Oct 21), Corsair has not gotten back to me regarding this issue and despite iCue having several updates since my original post, the problem still exists. The only crashes/reboots I had, happened only while playing with iCue software. I've managed to play cyberpunk 2077 and other heavy games for hours without a single crash or reboot. This happened with the latest version of iCue SW and the former one.ġ6gb Corsair dominator RGB PRO 3600Mhz RAMĨ50w Seasonic Focus GX 80+ Gold Power S upplyĮverything is updated to the latest possible version (drivers, firmware, software) Windows 11 original license. In my case, very randomly, entering iCue software to check stuff or simply change lighting patterns, screen goes black for ten seconds or so and then system completely reboots. I'm having a very similar problem with almost your identical configuration. I have seem similar posts on reddit and even in these forums going back several years and it seems the problem has not been fixed.ģ2GB Corsair Vengeance RGB PRO 3600Mhz RAM This is a shame because I have over $300 in Corsair LL Series fans in my PC that I can no longer customize unless I want my system to crash daily.ĭoes anyone else have this issue and have you come to the same conclusion. Uninstalling iCue seems to have fixed my issue. None of this worked as my PC would still hang and crash.Ībout a week ago, I uninstalled iCue completely and did not reinstall it and have not had a system hang or crash since. Disable iCue and other non-essential apps, running PC with iCue installed but not running. I have to do a hard reset to get everything working again. Attempting to restart the PC via start menu does not work and if left alone, Windows explorer will eventually crash and not recover. Randomly, iCue will crash, causing all the lights in my PC to go into "hardware mode." This is almost immediately followed by any apps I have running to stop responding and eventually the only thing I can do is move my mouse around the desktop. I have done a lot of troubleshooting trying to figure out what is causing this and I have come to the conclusion that it is, without a doubt, Corsair's iCue software causing this issue. I recently switched from intel to Ryzen and am now having issues with windows hanging and not responding. I've been using iCue for years with no problems until now.
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